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Read Most Frequent Questions

We are a leading packaging solution provider in the USA. Enhance the worth of your brand with our striking and attractive packaging choices. Our team is always pleased to serve you with top packaging services. They make a variety of packaging boxes with their creativity, excellence, and active mind. We are serving you with environmentally friendly packaging choices that are budget-friendly. Our skilled workers are there to listen to all your details for customization choices. We have a team that will cater to you for all your queries. You can get everything here according to your shared thoughts. We make everything possible by serving you with the best. Our FAQs section will present you with the answer to every possible question. If you need anything else, you can contact us anytime at 800 362 0277 and info@viveprinting.com.

Frequently asked questions

How do I check my order?

We always give our clients room so that they can get benefits. You can get a tracking ID to check where your order is and how it is being delivered to you. You can contact our customer care representative for further details.

Our company is a leading packaging company that ensures clients deliver orders within the described time. We have a turnover time of 12 to 14 business days

We have several ranges of packaging materials that you can pick for your projects. You can get eco-friendly packaging at Viveprinting to promote a green environment. Also, our eco-friendly packaging materials are low-cost, so you can save more money on them.

Yes, we do; our main goal is to satisfy our clients; thus, we would love to make any type of packaging box. Designers are always ready to make any design of boxes. All you have to do is share your thoughts with them.

Everything is made easy for our partners, which is why we are accepting all the feasible ways of submitting payments. You can pay via credit or debit cards and PayPal. You can contact our CSR department for further information.

Getting orders in bulk is the best choice, and yes, we have discounts on wholesale custom packaging. With this option, you are able to make sure that the products you receive are on every shelf of the store.

To order at Viveprinting, you just need to fill out the form and provide us with all the details about the specifications you need for products. Mention the measurements, materials, box style, and your customization choices. Call us at 800 362 0277 or email us the details at info@viveprinting.com.

We always take the initiative to accept orders in any situation just to satisfy our clients and create a healthy bond with them. We take rush orders, but their conditions are slightly different from regular orders, so call our representative for further details.

Yes, here we allow our customers to design packaging according to their preferences, share the image file with us, and get the same product for your products.

Yes, you can re-order your previous order. Just log in to the previous order’s history and reorder it for your conveyance.

Will you design on the given data?

We have the latest tools and technology to design every project uniquely. Our designers will keep everything aligned to create the same as you desire.

Viveprinting gives you the advantage of having a free design facility. Our team will assist you regarding designs and the essentials to get on your projects. So talk to them and leave everything to us without any worry.

We accept the relevant file in high resolution. You can share the data in AI, PDF, JPEG, or PSD. If you send low-quality images to us, then it is of no use because the design is not visible to us.

We accept the relevant file in high resolution. You can share the data in AI, PDF, JPEG, or PSD. If you send low-quality images to us, then it is of no use because the design is not visible to us.

If you want to order without any wrong details, fill in the information correctly; otherwise, you can talk to our team member for changes before testing the sample.

What options do you have for packaging materials?

You can have packaging in a variety of material choices. We are giving you Kraft, Corrugated, Rigid, Cardboard, and many other choices to choose from.

We have unique and latest printing techniques to make your boxes luxurious. Pick any from our broad range of choices: digital printing, screenprinting, flexography, and offset/litho printing. Know about your product’s features and choose a suitable printing method.

Our team is available to design amazing prints for wholesale packaging. No need to worry; it will be done with great aesthetics by us.

When we receive your quotation, we first make a sample according to your needs, and then we get the final approval from you. Then, the manufacturing procedure for quality packaging starts.

Pick a shiny or matte look for your box packaging, or go with creative ideas by choosing embossing or debossing. Furthermore, you have options for UV coating and foil stamping. We allow our clients to get more than one choice to stay distinctive from others.

We make packaging boxes that are exceptional and durable at the same time. Our materials are strong enough that they can bear any tough condition during delivery.

How do you inform me about project completion?

It is our responsibility to keep you updated about the stages of your project. We have a department that deals with customers’ concerns, even if they will keep you updated about your project completion. Also, we will allow you to track your orders.

We work internationally to give printing and packaging services. If you are in the USA, Canada, UK, Australia, Ireland, or any other country, we are there to deal with you with our exceptional services.

If you have any edits, like changing the address or corrections in regard to your projects, you can contact our customer care representatives. They will listen to your changes and give you the possible situations at that time.

We are giving our beloved clients the amazing benefit of free delivery to doorstep. You can save more once you order at Viveprinting. 

Can you give any approved samples before starting production?

We provide you with a sample that you can check, and if you need any amendments, you can share it with our designers. Once the sample is redesigned and confirmed by our clients, it is moved to production.

Yes, you can share suggestions and relevant thoughts with our team. We will surely look into those matters and will happily adopt the best ones for our improvements.

There is a rare chance of errors as our quality assurance department takes care of every stage and rechecks all the boxes accordingly. However, if you have any concerns, you can tell our representative.

Yes, if you have just ordered and want to cancel it, you can do it. But if the order is being processed for production, then it is not possible for us.

Here, we have given you all the possible answers that any of our clients can ask. It is just to save you time once you have decided to buy from us. You can surely get top-quality printing and packaging services. Our talented team is there to deal with all your questions. Be a partner of Viveprinting today and have a successful business with exceptional packaging.